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The Mind Palace Academy – Website Privacy Policy, Terms of Service, and Communications Consent

Last Updated: 11/18/2025

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Privacy Policy

The Mind Palace Academy (“Company,” “we,” “us,” “our”) is committed to maintaining the privacy, confidentiality, and security of the information provided by users, students, and families who engage with our website and services. By accessing themindpalaceacademy.com or interacting with us by phone, SMS, email, or other methods, you agree to the practices described in this policy.

Information We Collect

We collect information that allows us to deliver and improve our services, including but not limited to:

  • Personal information such as name, email address, phone number, student details, grade level, academic background, and service preferences

  • Communications data including emails, SMS/text messages, and phone calls (which may be recorded for quality and training)

  • Automatically collected website data such as IP address, device details, browser type, cookies, analytics data, and referring sources

  • information shared through inquiries, scheduling forms, assessments, or consultations

  • Payment information collected and processed through secure third-party providers

  • By providing a telephone number and submitting this form you are consenting to be contacted by

  • SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.

  • Information Sharing

Use of Information

Information Sharing

  • The Mind Palace Academy does not sell, share, or disclose your personal information—including phone numbers, SMS consent, or communication preferences—to any third parties, affiliates, marketing partners, or outside organizations.

  • All information collected through our website, webforms, phone communications, or SMS messaging is used solely for the purpose of providing our services, responding to inquiries, and communicating with you directly.

  • We do not provide, transfer, or grant access to your phone number or SMS consent to any outside entity under any circumstances, except where required by law or with your explicit written permission.

Consent to Communications

By submitting your phone number, email, or other contact information, you consent to receive:

  • SMS/text messages

  • Phone calls (including prerecorded or automated messages)

  • Emails

  • Service reminders, updates, promotions, scheduling information, and general communications

Message and data rates may apply. You may opt out of non-essential communications at any time by replying STOP to text messages or contacting us directly. Opting out does not affect essential service-related communications.

Sharing of Information

We do not sell personal information. We may share information with trusted service providers such as:

  • Payment processors

  • Website hosting and scheduling platforms

  • SMS and email delivery services

  • Marketing, advertising, and analytics platforms

  • Tutors and academic staff employed or contracted by the Company

We may disclose information if required by law or as part of a business transaction such as a merger, acquisition, restructuring, or transfer of assets.

Cookies and Tracking

We use cookies, pixels, and similar technologies to:

  • Enhance website functionality

  • Personalize user experience

  • Measure ad performance

  • Analyze website usage

Users may manage cookies through browser settings, though disabling them may limit certain site features.

Data Security

We employ commercially reasonable security measures to protect personal information; however, no method of online transmission or storage is completely secure.

Data Retention

Information is retained as long as necessary to provide services, comply with legal obligations, and operate our business. Aggregated or anonymized data may be retained indefinitely.

Children’s Privacy

Information regarding minors is collected only with parental or guardian involvement. Our website is not designed for children under 13 to provide personal information independently.

Your Rights

Depending on jurisdiction, you may have rights including accessing, modifying, or requesting deletion of your personal data. Requests can be made using the contact information below.

Contact Information

Email: themindpalaceacademy@gmail.com
Phone: 650-285-2873
Website: themindpalaceacademy.com

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Terms of Service

These Terms of Service (“Terms”) govern your access to and use of themindpalaceacademy.com and all services provided by The Mind Palace Academy. By using our website or engaging with our services, you agree to these Terms.

Use of Services

You agree to use our website and services only for lawful purposes. You may not:

  • Attempt to disrupt or interfere with website security or functionality

  • Misuse content, trademarks, or proprietary materials

  • Attempt to gain unauthorized access to systems, data, or accounts

  • Use the site in a manner that could harm the Company or other users

Intellectual Property

All content on themindpalaceacademy.com, including text, graphics, logos, curriculum materials, consultation designs, systems, and branding, is the exclusive property of The Mind Palace Academy and may not be reproduced, distributed, or used without written permission.

No Guarantee of Specific Outcomes

Educational outcomes vary by student. The Mind Palace Academy does not guarantee specific score increases, admissions decisions, academic results, or performance improvements.

Third-Party Services

Our site may include integrations with third-party services such as scheduling tools, analytics, hosting providers, or payment processors. The Company is not responsible for the practices or policies of these third parties.

Website Availability

We strive to maintain continuous website operation but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any aspect of the website without liability.

Limitation of Liability

To the fullest extent permitted by law:

  • The Mind Palace Academy is not liable for indirect, incidental, or consequential damages

  • Your use of the website and services is at your own risk

  • The Company’s total liability, if any, will not exceed the amount paid for services giving rise to the claim

Indemnification

You agree to indemnify and hold harmless The Mind Palace Academy, its staff, partners, contractors, and affiliates from any claims arising from your use of the site or services, violation of these Terms, or infringement of third-party rights.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes will be resolved in the appropriate courts within California.

Changes to These Terms

We may update these Terms at any time. Continued use of the website or services constitutes acceptance of revised Terms.

Communications Consent Disclosure

By providing your contact information through any form or communication channel connected to The Mind Palace Academy, you authorize the Company to contact you through:

  • SMS/text message

  • Phone calls, including automated or prerecorded

  • Email

  • Digital marketing retargeting systems

  • Website chat systems

  • Customer service or enrollment advisors

These communications may include:

  • Scheduling and session updates

  • Academic planning information

  • Promotional offers

  • Consultation details

  • Service reminders or alerts

You can opt out of promotional communications at any time. Service-related communications necessary to fulfill your enrollment, scheduling, or account obligations may still be sent.

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